Every AGENT now gets an auto-generated API key on creation, shown once
in a modal. AGENTs log in with password and authenticate to the API
with X-Api-Key. pre-push.sql defensively migrates any residual SERVICE
rows to AGENT before Prisma rewrites the enum. Goddard is no longer
baked into the seed — create agents via Admin → Users.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Command palette (cmd+K) with fuzzy nav, ticket search, people lookup
and action entries (new ticket, logout, show shortcuts). Opens from
keyboard or user dropdown.
Global keyboard shortcuts via a small useShortcut/useLeaderShortcut
hook: `?` help overlay, `c` new ticket, `g d|t|m|n|s` leader nav.
Tickets list: j/k cursor, Enter open, x toggle select. TicketDetail:
`e` edit, `r` focus comment composer. All guarded against firing
inside text fields.
@mention autocomplete in the comment composer (MentionTextarea) with
arrow-key nav and Tab/Enter insert. Rendered comments and audit log
rewrite @username tokens to links pointing at that user's assignee
filter; unknown usernames left as plain text.
Mobile sweep: TicketDetail sidebar stacks below content on <md,
Settings profile grid collapses to one column, admin tables get
horizontal scroll with a 640px min width, CTI 3-column grid stacks
vertically on <md, New ticket severity/assignee grid same.
PWA: manifest.webmanifest, SVG icon, minimal network-first service
worker for the app shell (never caches /api/*), registered in
production builds only. Theme-color meta + manifest link in index.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
- Both forms use useForm with zodResolver against shared schemas
(loginSchema, createTicketSchema)
- Field-level errors rendered inline under inputs
- isSubmitting drives button disabled state
- NewTicket: severity registered with valueAsNumber; CTISelect wrapped in
nested Controllers (one per categoryId/typeId/itemId) since it controls
three form fields as a single compound input
- Admin forms stay on useState for now — they get redesigned with shadcn
dialogs in Phase 3, RHF migration lands with that
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
- components.json, @/* path alias in tsconfig + vite config
- Tailwind config: CSS-variable-backed color tokens, animation plugin
- index.css: :root (light) and .dark token blocks (slate base) — currently
pinned to dark via class on <html> so visual appearance is unchanged
- src/lib/utils.ts: cn() helper (clsx + tailwind-merge)
- src/components/ui/: 16 primitives — button, input, label, textarea, badge,
avatar, separator, skeleton, dialog, dropdown-menu, select, tabs, tooltip,
sonner, alert-dialog, popover
- Nothing replaced yet; existing components still in place. Used in Phase 3.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
- Each comment is a bordered card with a distinct header bar (author name,
clickable relative timestamp, hover-to-reveal delete) and a body section
- Subtle spine line connects comments in the avatar column
- Composer matches card style: same header bar for Write/Preview tabs,
transparent textarea inside, submit row with border-top
- Comment timestamps default to relative, click to toggle absolute
(mirrors sidebar date toggle pattern)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Routes and links now use /:id (e.g. /V675409888) instead of /tickets/:id.
API calls are unaffected as they go through /api/tickets/.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Delete the now-unused SidebarField component from TicketDetail.tsx
- Add typecheck-client CI job that runs tsc --noEmit on the client before
the Docker build, so TypeScript errors surface fast with a clear message
- build-client now depends on typecheck-client passing
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Defaults to relative time (e.g. '5 hours ago'); clicking switches to
absolute timestamp and back.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Status and Severity now match CTI style (full-width button, hover bg, no chevron)
- Remove 'Change routing' hint text from CTI block
- Replace Assignee dropdown with clickable block that opens a modal picker with avatars
- Add Assignee modal consistent with Status/Severity modal pattern
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Rename 'Details' card to 'Ticket Summary'
- Replace status/severity dropdowns with badge displays that open small modal pickers on click
- Show Category, Type, Issue as separate labeled rows that together act as one clickable unit opening the routing modal
- Reorganize into sections: status/severity, CTI routing, dates (created/modified/resolved), people (assignee + requester)
- Add Requester field showing the ticket creator with avatar
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- My Tickets: exclude RESOLVED and CLOSED, show active tickets only
- Queue filter: cascading Category > Type > Item picker — each leaf is
a distinct queue (e.g. TheWrightServer > Automation > Backup vs Sync)
- Server: support typeId and itemId as ticket list filter params
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Dark UI across all pages and components (gray-950/900/800 palette)
- New Ticket is now a centered modal (triggered from sidebar), not a separate page
- Add USER role: view and comment only; AGENT and SERVICE can create/edit tickets
- Only admins can set ticket status to CLOSED (enforced server + UI)
- Add My Tickets page (/my-tickets) showing tickets assigned to current user
- Add queue (category) filter to Dashboard
- Audit log entries are clickable to expand detail; comment body shown as markdown
- Resolved date now includes time (HH:mm) in ticket sidebar
- Store comment body in audit log detail for COMMENT_ADDED and COMMENT_DELETED
- Clarify role descriptions in Admin Users modal
- Remove CI/CD section from README; add full API reference documentation
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Tickets get a random display ID (V + 9 digits, e.g. V325813929)
- Ticket detail page has Overview / Comments / Audit Log tabs
- Audit log records every action (create, status, assignee, severity,
reroute, title/overview edit, comment add/delete) with who and when
- Comments redesigned: avatar (initials + color), markdown rendering
via react-markdown + remark-gfm, Write/Preview toggle
- Dashboard shows displayId and assignee avatar
- URLs now use displayId (/tickets/V325813929)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Internal ticketing app with CTI routing, severity levels, and n8n integration.
Stack: Express + TypeScript + Prisma + PostgreSQL / React + Vite + Tailwind
- JWT auth for users, API key auth for service accounts (Goddard/n8n)
- CTI hierarchy (Category > Type > Item) for ticket routing
- Severity 1-5, auto-close resolved tickets after 14 days
- Gitea Actions CI/CD building separate server/client images
- Production docker-compose.yml with Traefik integration
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
josh
Josh Wright