Routes and links now use /:id (e.g. /V675409888) instead of /tickets/:id.
API calls are unaffected as they go through /api/tickets/.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Delete the now-unused SidebarField component from TicketDetail.tsx
- Add typecheck-client CI job that runs tsc --noEmit on the client before
the Docker build, so TypeScript errors surface fast with a clear message
- build-client now depends on typecheck-client passing
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Defaults to relative time (e.g. '5 hours ago'); clicking switches to
absolute timestamp and back.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Status and Severity now match CTI style (full-width button, hover bg, no chevron)
- Remove 'Change routing' hint text from CTI block
- Replace Assignee dropdown with clickable block that opens a modal picker with avatars
- Add Assignee modal consistent with Status/Severity modal pattern
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Rename 'Details' card to 'Ticket Summary'
- Replace status/severity dropdowns with badge displays that open small modal pickers on click
- Show Category, Type, Issue as separate labeled rows that together act as one clickable unit opening the routing modal
- Reorganize into sections: status/severity, CTI routing, dates (created/modified/resolved), people (assignee + requester)
- Add Requester field showing the ticket creator with avatar
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- My Tickets: exclude RESOLVED and CLOSED, show active tickets only
- Queue filter: cascading Category > Type > Item picker — each leaf is
a distinct queue (e.g. TheWrightServer > Automation > Backup vs Sync)
- Server: support typeId and itemId as ticket list filter params
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Dark UI across all pages and components (gray-950/900/800 palette)
- New Ticket is now a centered modal (triggered from sidebar), not a separate page
- Add USER role: view and comment only; AGENT and SERVICE can create/edit tickets
- Only admins can set ticket status to CLOSED (enforced server + UI)
- Add My Tickets page (/my-tickets) showing tickets assigned to current user
- Add queue (category) filter to Dashboard
- Audit log entries are clickable to expand detail; comment body shown as markdown
- Resolved date now includes time (HH:mm) in ticket sidebar
- Store comment body in audit log detail for COMMENT_ADDED and COMMENT_DELETED
- Clarify role descriptions in Admin Users modal
- Remove CI/CD section from README; add full API reference documentation
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
prisma db push cannot add a non-nullable column to an existing table
without a database-level default. Using a PostgreSQL expression to
generate V + 9 random digits as the fallback default.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
- Tickets get a random display ID (V + 9 digits, e.g. V325813929)
- Ticket detail page has Overview / Comments / Audit Log tabs
- Audit log records every action (create, status, assignee, severity,
reroute, title/overview edit, comment add/delete) with who and when
- Comments redesigned: avatar (initials + color), markdown rendering
via react-markdown + remark-gfm, Write/Preview toggle
- Dashboard shows displayId and assignee avatar
- URLs now use displayId (/tickets/V325813929)
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Eliminates the need to generate and commit migration files locally
before first deploy. Schema is synced directly from schema.prisma
on container start.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Prisma's schema engine requires libssl on Alpine.
Without it, migrate deploy fails with a JSON parse error
wrapping an ELF load failure.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Stack uses Tailscale + Nginx Proxy Manager, not Traefik.
Client exposes PORT (default 3080) for NPM to proxy to.
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
Internal ticketing app with CTI routing, severity levels, and n8n integration.
Stack: Express + TypeScript + Prisma + PostgreSQL / React + Vite + Tailwind
- JWT auth for users, API key auth for service accounts (Goddard/n8n)
- CTI hierarchy (Category > Type > Item) for ticket routing
- Severity 1-5, auto-close resolved tickets after 14 days
- Gitea Actions CI/CD building separate server/client images
- Production docker-compose.yml with Traefik integration
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
