The case timeline prints follow-up dates as raw UTC timestamps and priority changes as internal values, unlike the rest of the case page.
ui/moderation.ts:125 builds "Review scheduled for 2026-10-17T22:58:33.739Z" from the stored ISO string.
ui/moderation.ts:101-108 only maps statuses to their display labels, so case.updated events (:128-135) read "Priority: normal → urgent" next to "Status: Open → Escalated".
moderation.md:161-162 says displayed dates follow the user's time zone preference. The follow-up panel on the same page already shows the formatted date.
Screenshots
Synthetic preview. Cases, archived chat and a second moderator were added through the moderation API for these screenshots. The after images are mockups.
Before:
After (mockup):
Fix
Format follow-up dates in the timeline with the user's time zone and date format, as the follow-up panel does
Show priority display labels (Low, Normal, High, Urgent) in case update events
The case timeline prints follow-up dates as raw UTC timestamps and priority changes as internal values, unlike the rest of the case page.
- `ui/moderation.ts:125` builds "Review scheduled for 2026-10-17T22:58:33.739Z" from the stored ISO string.
- `ui/moderation.ts:101-108` only maps statuses to their display labels, so `case.updated` events (`:128-135`) read "Priority: normal → urgent" next to "Status: Open → Escalated".
`moderation.md:161-162` says displayed dates follow the user's time zone preference. The follow-up panel on the same page already shows the formatted date.
**Screenshots**
Synthetic preview. Cases, archived chat and a second moderator were added through the moderation API for these screenshots. The after images are mockups.
Before:
After (mockup):
**Fix**
- [ ] Format follow-up dates in the timeline with the user's time zone and date format, as the follow-up panel does
- [ ] Show priority display labels (Low, Normal, High, Urgent) in case update events
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The case timeline prints follow-up dates as raw UTC timestamps and priority changes as internal values, unlike the rest of the case page.
ui/moderation.ts:125builds "Review scheduled for 2026-10-17T22:58:33.739Z" from the stored ISO string.ui/moderation.ts:101-108only maps statuses to their display labels, socase.updatedevents (:128-135) read "Priority: normal → urgent" next to "Status: Open → Escalated".moderation.md:161-162says displayed dates follow the user's time zone preference. The follow-up panel on the same page already shows the formatted date.Screenshots
Synthetic preview. Cases, archived chat and a second moderator were added through the moderation API for these screenshots. The after images are mockups.
Before:
After (mockup):
Fix