Add case follow-up queues and personal update notifications

2026-10-17 20:00:13 -04:00
parent 90b94911c5
commit b678de2f6f
19 changed files with 1408 additions and 16 deletions
@@ -157,6 +157,20 @@ direction made explicit. Self-links and circular appeal/duplicate chains are
 rejected. Removing a mistaken relationship requires a reason and preserves its
 history. Relationship changes do not close or reopen either case.

+Schedule a follow-up using a date and time, or **Review when a linked mute expires**.
+Custom date entry uses your browser's local time; displayed dates follow your time
+zone preference. Reviews remain scheduled after a case closes or reopens. Use
+**Overdue reviews** to find due work across open and closed cases, and clear the
+follow-up with a reason when the review is complete.
+
+In-app case updates notify the assignee and case creator when another staff member
+adds evidence or a staff note. Assignment changes notify the previous and new assignees
+and the creator, excluding the person making the change. **Your unread updates**
+is personal to your account. Open a case to review and mark existing updates
+read; notifications arriving afterward stay unread. Queue and case pages refresh
+every 15 seconds while visible. These are in-app notifications, with no email or
+external messaging delivery.
+
 Apply a ban or mute directly from an active case. The case fixes the target game
 and GUID and records the resulting restriction alongside the evidence. The same
 role, scope, and duration limits apply as elsewhere in Moderation. Applying a