Add related cases and duplicate review suggestions

2026-10-17 19:52:50 -04:00
parent 428aefdf24
commit 90b94911c5
15 changed files with 1289 additions and 1 deletions
@@ -147,6 +147,16 @@ the evidence; the case's workflow status and final outcome remain separate.
 Every saved assessment retains its author, timestamp, and complete previous
 revision. Assessments can be revised after closure without reopening the case.

+Before opening a case, review existing cases for the same game and GUID. A case
+also shows same-player candidates; a shared archived match is a useful potential
+duplicate signal, not a finding that two reports are identical. Link cases as
+**Same incident**, **Appeal of**, or **Duplicate of**, recording why they belong
+together. Same-incident links may include different players; appeals and duplicates
+must concern the same game and player. Links appear from both cases with their
+direction made explicit. Self-links and circular appeal/duplicate chains are
+rejected. Removing a mistaken relationship requires a reason and preserves its
+history. Relationship changes do not close or reopen either case.
+
 Apply a ban or mute directly from an active case. The case fixes the target game
 and GUID and records the resulting restriction alongside the evidence. The same
 role, scope, and duration limits apply as elsewhere in Moderation. Applying a