josh/TicketingSystem
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e7ecf210e0ff92cb92810242dcd730ea53d5b3a1
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josh
e7ecf210e0 Add package-lock.json for reproducible Docker builds
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npm ci in the Dockerfiles requires committed lockfiles.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
 2026-03-30 19:43:43 -04:00
josh
21894fad7a Initial commit: TicketingSystem
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Internal ticketing app with CTI routing, severity levels, and n8n integration.

Stack: Express + TypeScript + Prisma + PostgreSQL / React + Vite + Tailwind
- JWT auth for users, API key auth for service accounts (Goddard/n8n)
- CTI hierarchy (Category > Type > Item) for ticket routing
- Severity 1-5, auto-close resolved tickets after 14 days
- Gitea Actions CI/CD building separate server/client images
- Production docker-compose.yml with Traefik integration

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
 2026-03-30 19:38:32 -04:00