Files
TicketingSystem/server/src/routes/search.ts
T
josh edf4c5eb3c Phase 2b: backend services, routes, and notification triggers
Attachments: multer-backed uploads with random-hex filenames,
streaming downloads with Content-Disposition, 25MB limit,
mimetype allowlist, audit entries, orphan cleanup on DB failure.

Full-text search: searchTicketIds + searchComments via raw SQL
ranked with ts_rank, composable filters via Prisma.sql/join,
hydrated with findMany and reordered via Map to preserve rank.

Pagination: listTicketsPaged returns {data,total,page,pageSize}
only when page/pageSize present (array response stays default,
so the Goddard n8n flow is unchanged).

Bulk actions: reassign/close/setSeverity/setStatus on POST /bulk,
writes one audit entry per ticket via createMany.

Analytics: summarize(window) runs 5 parallel groupBy + raw-SQL
queries for open-by-severity, status counts, queue load,
age buckets, percentile_cont median resolution hours.

CSV export streams matching tickets via res.write; saved views
CRUD with per-user ownership checks (403 cross-user, 404 missing).

Notifications: in-app Notification rows gated by prefs, email via
nodemailer (SMTP_HOST-gated, no-op when unset), outgoing webhooks
with HMAC-SHA256 signed POST and 3-retry exponential backoff.
Triggers wired into createTicket/updateTicket/addComment; mention
detection via parseMentions skips self-notify.

Infra: docker-compose uploads volume + SMTP env passthrough;
.env.example SMTP section.

43 server tests passing (attachment/webhook/notification/savedView
services covered; bulkAction covered in ticketService).

Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
2026-04-18 15:56:33 -04:00

31 lines
716 B
TypeScript

import { Router } from 'express';
import * as searchService from '../services/searchService';
import * as ticketService from '../services/ticketService';
const router = Router();
router.get('/', async (req, res) => {
const q = (req.query.q as string | undefined)?.trim();
if (!q) {
res.json({ tickets: [], comments: [] });
return;
}
const [ticketResult, comments] = await Promise.all([
searchService.searchTicketIds(q, {}, 25, 0),
searchService.searchComments(q, 25),
]);
const tickets =
ticketResult.ids.length > 0
? await ticketService.listTickets({ search: q })
: [];
res.json({
tickets: tickets.slice(0, 25),
comments,
});
});
export default router;