TicketingSystem/shared/types.ts

import type { Role, TicketStatus } from './schemas/enums';

export type { Role, TicketStatus };

export interface UserSummary {
  id: string;
  username: string;
  displayName: string;
}

export interface User extends UserSummary {
  email: string;
  role: Role;
  apiKey?: string | null;
  createdAt?: string;
}

export interface Category {
  id: string;
  name: string;
}

export interface CTIType {
  id: string;
  name: string;
  categoryId: string;
  category?: Category;
}

export interface Item {
  id: string;
  name: string;
  typeId: string;
  type?: CTIType & { category?: Category };
}

export interface Comment {
  id: string;
  body: string;
  ticketId: string;
  authorId: string;
  author: UserSummary;
  createdAt: string;
}

export interface AuditLog {
  id: string;
  ticketId: string;
  userId: string;
  action: string;
  detail: string | null;
  createdAt: string;
  user: UserSummary;
}

export interface Ticket {
  id: string;
  displayId: string;
  title: string;
  overview: string;
  severity: number;
  status: TicketStatus;
  categoryId: string;
  typeId: string;
  itemId: string;
  assigneeId: string | null;
  createdById: string;
  resolvedAt: string | null;
  createdAt: string;
  updatedAt: string;
  category: Category;
  type: CTIType;
  item: Item;
  assignee: UserSummary | null;
  createdBy: UserSummary;
  comments?: Comment[];
  _count?: { comments: number };
}