import { z } from 'zod';

export const ROLES = ['ADMIN', 'AGENT', 'USER'] as const;
export const TICKET_STATUSES = ['OPEN', 'IN_PROGRESS', 'RESOLVED', 'CLOSED'] as const;

export const roleSchema = z.enum(ROLES);
export const ticketStatusSchema = z.enum(TICKET_STATUSES);

export type Role = (typeof ROLES)[number];
export type TicketStatus = (typeof TICKET_STATUSES)[number];

export const SEVERITY_MIN = 1;
export const SEVERITY_MAX = 5;
export const severitySchema = z.number().int().min(SEVERITY_MIN).max(SEVERITY_MAX);