Add clear selection button to status multi-select dropdown

Shows a separator and centered "Clear selection" at the bottom of the dropdown
when any statuses are selected. Clearing shows all tickets regardless of status.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

client/src/components/CTISelect.tsx

@@ -4,9 +4,10 @@ interface CTISelectProps {
   value: { categoryId: string; typeId: string; itemId: string };
   onChange: (value: { categoryId: string; typeId: string; itemId: string }) => void;
   disabled?: boolean;
+  compact?: boolean;
 }
 
-export default function CTISelect({ value, onChange, disabled }: CTISelectProps) {
+export default function CTISelect({ value, onChange, disabled, compact }: CTISelectProps) {
   const { data: categories = [] } = useCategories();
   const { data: types = [] } = useTypes(value.categoryId || undefined);
   const { data: items = [] } = useItems(value.typeId || undefined);
@@ -24,12 +25,58 @@ export default function CTISelect({ value, onChange, disabled }: CTISelectProps)
   };
 
   const selectClass =
-    'block w-full bg-gray-800 border border-gray-700 text-gray-100 rounded-lg px-3 py-2 text-sm focus:outline-none focus:ring-2 focus:ring-indigo-500 focus:border-transparent disabled:opacity-50 disabled:cursor-not-allowed';
+    'block w-full rounded-md border border-input bg-background px-3 py-1.5 text-sm text-foreground focus:outline-none focus:ring-2 focus:ring-ring disabled:cursor-not-allowed disabled:opacity-50';
+
+  if (compact) {
+    return (
+      <div className="flex gap-2">
+        <select
+          value={value.categoryId}
+          onChange={(e) => handleCategory(e.target.value)}
+          disabled={disabled}
+          className={selectClass}
+        >
+          <option value="">Category...</option>
+          {categories.map((c) => (
+            <option key={c.id} value={c.id}>
+              {c.name}
+            </option>
+          ))}
+        </select>
+        <select
+          value={value.typeId}
+          onChange={(e) => handleType(e.target.value)}
+          disabled={disabled || !value.categoryId}
+          className={selectClass}
+        >
+          <option value="">Type...</option>
+          {types.map((t) => (
+            <option key={t.id} value={t.id}>
+              {t.name}
+            </option>
+          ))}
+        </select>
+        <select
+          value={value.itemId}
+          onChange={(e) => handleItem(e.target.value)}
+          disabled={disabled || !value.typeId}
+          className={selectClass}
+        >
+          <option value="">Item...</option>
+          {items.map((i) => (
+            <option key={i.id} value={i.id}>
+              {i.name}
+            </option>
+          ))}
+        </select>
+      </div>
+    );
+  }
 
   return (
     <div className="grid grid-cols-3 gap-3">
       <div>
-        <label className="block text-xs font-medium text-gray-400 mb-1">Category</label>
+        <label className="block text-xs font-medium text-muted-foreground mb-1">Category</label>
         <select
           value={value.categoryId}
           onChange={(e) => handleCategory(e.target.value)}
@@ -46,7 +93,7 @@ export default function CTISelect({ value, onChange, disabled }: CTISelectProps)
       </div>
 
       <div>
-        <label className="block text-xs font-medium text-gray-400 mb-1">Type</label>
+        <label className="block text-xs font-medium text-muted-foreground mb-1">Type</label>
         <select
           value={value.typeId}
           onChange={(e) => handleType(e.target.value)}
@@ -63,7 +110,7 @@ export default function CTISelect({ value, onChange, disabled }: CTISelectProps)
       </div>
 
       <div>
-        <label className="block text-xs font-medium text-gray-400 mb-1">Item</label>
+        <label className="block text-xs font-medium text-muted-foreground mb-1">Item</label>
         <select
           value={value.itemId}
           onChange={(e) => handleItem(e.target.value)}

client/src/pages/tickets/TicketFilters.tsx

@@ -1,7 +1,9 @@
-import { Trash2, Save } from 'lucide-react';
+import { Trash2, Save, Check } from 'lucide-react';
 import CTISelect from '../../components/CTISelect';
-import type { TicketStatus, User } from '../../types';
+import { TICKET_STATUSES } from '../../../../shared/schemas/enums';
+import type { User } from '../../types';
 import type { SavedView } from '../../../../shared/types';
+import { STATUS_LABELS } from '../../../../shared/constants/labels';
 import {
   DropdownMenu,
   DropdownMenuContent,
@@ -10,17 +12,11 @@ import {
   DropdownMenuSeparator,
   DropdownMenuTrigger,
 } from '@/components/ui/dropdown-menu';
-
-const STATUS_TABS: { value: TicketStatus | ''; label: string }[] = [
-  { value: '', label: 'All' },
-  { value: 'OPEN', label: 'Open' },
-  { value: 'IN_PROGRESS', label: 'In progress' },
-  { value: 'RESOLVED', label: 'Resolved' },
-  { value: 'CLOSED', label: 'Closed' },
-];
+import { Button } from '@/components/ui/button';
+import { Badge } from '@/components/ui/badge';
 
 interface TicketFiltersProps {
-  status: TicketStatus | '';
+  status: string;
   severity: string;
   assigneeId: string;
   categoryId: string;
@@ -62,91 +58,43 @@ export default function TicketFilters({
   total,
   isFetching,
 }: TicketFiltersProps) {
+  const selectedStatuses = status ? status.split(',') : [];
+
+  const toggleStatus = (s: string) => {
+    const next = selectedStatuses.includes(s)
+      ? selectedStatuses.filter((v) => v !== s)
+      : [...selectedStatuses, s];
+    onUpdateParam('status', next.length > 0 ? next.join(',') : null);
+  };
+
+  const statusLabel =
+    selectedStatuses.length === 0 || selectedStatuses.length === TICKET_STATUSES.length
+      ? 'All statuses'
+      : selectedStatuses.map((s) => STATUS_LABELS[s] ?? s).join(', ');
+
   return (
     <>
-      {/* Status tabs */}
-      <div className="flex items-center border-b border-border mb-4 -mx-4 px-4 overflow-x-auto">
-        {STATUS_TABS.map((tab) => (
-          <button
-            key={tab.value}
-            onClick={() => onUpdateParam('status', tab.value || null)}
-            className={`px-3 py-2 text-sm whitespace-nowrap border-b-2 -mb-px transition-colors ${
-              status === tab.value
-                ? 'border-primary text-foreground font-medium'
-                : 'border-transparent text-muted-foreground hover:text-foreground'
-            }`}
-          >
-            {tab.label}
-          </button>
-        ))}
-      </div>
-
-      {/* Filter bar */}
-      <div className="flex gap-2 mb-4 flex-wrap items-center">
+      {/* Row 1: Search + saved views + result count */}
+      <div className="flex gap-2 mb-2 items-center">
         <input
           type="search"
           value={searchInput}
           onChange={(e) => onSearchChange(e.target.value)}
           placeholder="Search title, overview, ID…"
-          className="flex-1 min-w-48 max-w-xs px-3 py-1.5 rounded-md border border-input bg-background text-foreground text-sm focus:outline-none focus:ring-2 focus:ring-ring"
+          className="flex-1 min-w-48 max-w-sm px-3 py-1.5 rounded-md border border-input bg-background text-foreground text-sm focus:outline-none focus:ring-2 focus:ring-ring"
         />
 
-        <select
-          value={severity}
-          onChange={(e) => onUpdateParam('severity', e.target.value || null)}
-          className="px-3 py-1.5 rounded-md border border-input bg-background text-foreground text-sm focus:outline-none focus:ring-2 focus:ring-ring"
-        >
-          <option value="">All severities</option>
-          {[1, 2, 3, 4, 5].map((s) => (
-            <option key={s} value={s}>
-              SEV {s}
-            </option>
-          ))}
-        </select>
-
-        <select
-          value={assigneeId}
-          onChange={(e) => onUpdateParam('assigneeId', e.target.value || null)}
-          className="px-3 py-1.5 rounded-md border border-input bg-background text-foreground text-sm focus:outline-none focus:ring-2 focus:ring-ring"
-        >
-          <option value="">All assignees</option>
-          {authUser && (
-            <option value={authUser.id}>Me ({authUser.displayName})</option>
-          )}
-          {users
-            .filter((u) => u.id !== authUser?.id)
-            .map((u) => (
-              <option key={u.id} value={u.id}>
-                {u.displayName}
-              </option>
-            ))}
-        </select>
-
-        <div className="min-w-56">
-          <CTISelect
-            value={{ categoryId, typeId, itemId }}
-            onChange={(cti) => {
-              onSetParams((prev) => {
-                const next = new URLSearchParams(prev);
-                next.delete('page');
-                if (cti.categoryId) next.set('categoryId', cti.categoryId);
-                else next.delete('categoryId');
-                if (cti.typeId) next.set('typeId', cti.typeId);
-                else next.delete('typeId');
-                if (cti.itemId) next.set('itemId', cti.itemId);
-                else next.delete('itemId');
-                return next;
-              });
-            }}
-          />
-        </div>
-
-        {/* Saved views */}
         <DropdownMenu>
           <DropdownMenuTrigger asChild>
-            <button className="px-3 py-1.5 rounded-md border border-input bg-background text-sm hover:bg-accent">
+            <Button variant="outline" size="sm" className="gap-1.5">
+              <Save size={14} />
               Saved views
-            </button>
+              {savedViews.length > 0 && (
+                <Badge variant="secondary" className="ml-1 px-1.5 py-0 text-[10px] leading-4">
+                  {savedViews.length}
+                </Badge>
+              )}
+            </Button>
           </DropdownMenuTrigger>
           <DropdownMenuContent align="end" className="w-64">
             <DropdownMenuLabel>Saved views</DropdownMenuLabel>
@@ -191,6 +139,102 @@ export default function TicketFilters({
           {isFetching ? 'Loading…' : `${total} result${total === 1 ? '' : 's'}`}
         </div>
       </div>
+
+      {/* Row 2: Filter selectors */}
+      <div className="flex gap-2 mb-4 items-center flex-wrap">
+        <DropdownMenu>
+          <DropdownMenuTrigger asChild>
+            <Button variant="outline" size="sm" className="gap-1.5 text-sm font-normal">
+              {statusLabel}
+            </Button>
+          </DropdownMenuTrigger>
+          <DropdownMenuContent align="start" className="w-48">
+            {TICKET_STATUSES.map((s) => (
+              <DropdownMenuItem
+                key={s}
+                onSelect={(e) => {
+                  e.preventDefault();
+                  toggleStatus(s);
+                }}
+                className="gap-2"
+              >
+                <div className="flex h-4 w-4 items-center justify-center rounded-sm border border-input">
+                  {selectedStatuses.includes(s) && <Check size={12} />}
+                </div>
+                {STATUS_LABELS[s] ?? s}
+              </DropdownMenuItem>
+            ))}
+            {selectedStatuses.length > 0 && (
+              <>
+                <DropdownMenuSeparator />
+                <DropdownMenuItem
+                  onSelect={(e) => {
+                    e.preventDefault();
+                    onSetParams((prev) => {
+                      const next = new URLSearchParams(prev);
+                      next.set('status', '');
+                      next.delete('page');
+                      return next;
+                    });
+                  }}
+                  className="justify-center text-xs text-muted-foreground"
+                >
+                  Clear selection
+                </DropdownMenuItem>
+              </>
+            )}
+          </DropdownMenuContent>
+        </DropdownMenu>
+
+        <select
+          value={severity}
+          onChange={(e) => onUpdateParam('severity', e.target.value || null)}
+          className="px-3 py-1.5 rounded-md border border-input bg-background text-foreground text-sm focus:outline-none focus:ring-2 focus:ring-ring"
+        >
+          <option value="">All severities</option>
+          {[1, 2, 3, 4, 5].map((s) => (
+            <option key={s} value={s}>
+              SEV {s}
+            </option>
+          ))}
+        </select>
+
+        <select
+          value={assigneeId}
+          onChange={(e) => onUpdateParam('assigneeId', e.target.value || null)}
+          className="px-3 py-1.5 rounded-md border border-input bg-background text-foreground text-sm focus:outline-none focus:ring-2 focus:ring-ring"
+        >
+          <option value="">All assignees</option>
+          {authUser && (
+            <option value={authUser.id}>Me ({authUser.displayName})</option>
+          )}
+          {users
+            .filter((u) => u.id !== authUser?.id)
+            .map((u) => (
+              <option key={u.id} value={u.id}>
+                {u.displayName}
+              </option>
+            ))}
+        </select>
+
+        <CTISelect
+          compact
+          value={{ categoryId, typeId, itemId }}
+          onChange={(cti) => {
+            onSetParams((prev) => {
+              const next = new URLSearchParams(prev);
+              next.delete('page');
+              if (cti.categoryId) next.set('categoryId', cti.categoryId);
+              else next.delete('categoryId');
+              if (cti.typeId) next.set('typeId', cti.typeId);
+              else next.delete('typeId');
+              if (cti.itemId) next.set('itemId', cti.itemId);
+              else next.delete('itemId');
+              return next;
+            });
+          }}
+        />
+      </div>
     </>
   );
 }

client/src/pages/tickets/Tickets.tsx

@@ -4,7 +4,6 @@ import { useShortcut } from '../../hooks/useShortcuts';
 import { ChevronLeft, ChevronRight } from 'lucide-react';
 import { toast } from 'sonner';
 import Layout from '../../components/Layout';
-import { TicketStatus } from '../../types';
 import { useAuth } from '../../contexts/AuthContext';
 import {
   useTicketsPaged,
@@ -44,7 +43,9 @@ export default function Tickets() {
   const { user: authUser } = useAuth();
   const { data: users = [] } = useUsers();
 
-  const status = (params.get('status') ?? '') as TicketStatus | '';
+  const DEFAULT_STATUSES = 'OPEN,IN_PROGRESS';
+  const statusParam = params.get('status');
+  const status = statusParam === null ? DEFAULT_STATUSES : statusParam;
   const severity = params.get('severity') ?? '';
   const assigneeId = params.get('assigneeId') ?? '';
   const categoryId = params.get('categoryId') ?? '';
@@ -88,7 +89,7 @@ export default function Tickets() {
   };
 
   const queryParams = {
-    status: status || undefined,
+    status: status || undefined as string | undefined,
     severity: severity ? Number(severity) : undefined,
     assigneeId: assigneeId || undefined,
     categoryId: categoryId || undefined,

server/src/services/searchService.ts

@@ -6,7 +6,14 @@ function whereConditions(query: string, filters: TicketFilters): Prisma.Sql[] {
   const conds: Prisma.Sql[] = [
     Prisma.sql`"searchVector" @@ plainto_tsquery('english', ${query})`,
   ];
-  if (filters.status) conds.push(Prisma.sql`"status" = ${filters.status}::"TicketStatus"`);
+  if (filters.status) {
+    const statuses = filters.status.split(',');
+    if (statuses.length === 1) {
+      conds.push(Prisma.sql`"status" = ${statuses[0]}::"TicketStatus"`);
+    } else {
+      conds.push(Prisma.sql`"status" IN (${Prisma.join(statuses.map(s => Prisma.sql`${s}::"TicketStatus"`))})`);
+    }
+  }
   if (filters.severity !== undefined) conds.push(Prisma.sql`"severity" = ${filters.severity}`);
   if (filters.assigneeId) conds.push(Prisma.sql`"assigneeId" = ${filters.assigneeId}`);
   if (filters.createdById) conds.push(Prisma.sql`"createdById" = ${filters.createdById}`);

server/src/services/ticketService.ts

@@ -80,7 +80,12 @@ export function findByIdOrDisplay(idOrDisplay: string) {
 
 export function buildTicketWhere(filters: TicketFilters): Prisma.TicketWhereInput {
   const where: Prisma.TicketWhereInput = {};
-  if (filters.status) where.status = filters.status as Prisma.TicketWhereInput['status'];
+  if (filters.status) {
+    const statuses = filters.status.split(',');
+    where.status = statuses.length === 1
+      ? (statuses[0] as Prisma.TicketWhereInput['status'])
+      : { in: statuses as string[] } as Prisma.TicketWhereInput['status'];
+  }
   if (filters.severity) where.severity = filters.severity;
   if (filters.assigneeId) where.assigneeId = filters.assigneeId;
   if (filters.createdById) where.createdById = filters.createdById;