Command palette (cmd+K) with fuzzy nav, ticket search, people lookup
and action entries (new ticket, logout, show shortcuts). Opens from
keyboard or user dropdown.
Global keyboard shortcuts via a small useShortcut/useLeaderShortcut
hook: `?` help overlay, `c` new ticket, `g d|t|m|n|s` leader nav.
Tickets list: j/k cursor, Enter open, x toggle select. TicketDetail:
`e` edit, `r` focus comment composer. All guarded against firing
inside text fields.
@mention autocomplete in the comment composer (MentionTextarea) with
arrow-key nav and Tab/Enter insert. Rendered comments and audit log
rewrite @username tokens to links pointing at that user's assignee
filter; unknown usernames left as plain text.
Mobile sweep: TicketDetail sidebar stacks below content on <md,
Settings profile grid collapses to one column, admin tables get
horizontal scroll with a 640px min width, CTI 3-column grid stacks
vertically on <md, New ticket severity/assignee grid same.
PWA: manifest.webmanifest, SVG icon, minimal network-first service
worker for the app shell (never caches /api/*), registered in
production builds only. Theme-color meta + manifest link in index.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
- components.json, @/* path alias in tsconfig + vite config
- Tailwind config: CSS-variable-backed color tokens, animation plugin
- index.css: :root (light) and .dark token blocks (slate base) — currently
pinned to dark via class on <html> so visual appearance is unchanged
- src/lib/utils.ts: cn() helper (clsx + tailwind-merge)
- src/components/ui/: 16 primitives — button, input, label, textarea, badge,
avatar, separator, skeleton, dialog, dropdown-menu, select, tabs, tooltip,
sonner, alert-dialog, popover
- Nothing replaced yet; existing components still in place. Used in Phase 3.
Co-Authored-By: Claude Opus 4.7 <noreply@anthropic.com>
Internal ticketing app with CTI routing, severity levels, and n8n integration.
Stack: Express + TypeScript + Prisma + PostgreSQL / React + Vite + Tailwind
- JWT auth for users, API key auth for service accounts (Goddard/n8n)
- CTI hierarchy (Category > Type > Item) for ticket routing
- Severity 1-5, auto-close resolved tickets after 14 days
- Gitea Actions CI/CD building separate server/client images
- Production docker-compose.yml with Traefik integration
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>
josh