- .gitignore: add coverage/, .vscode/, .idea/
- .env.example files: add header comments clarifying production vs dev,
add SMTP vars to server dev template
- Validate SavedView filters on load with safeParse fallback
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Internal ticketing app with CTI routing, severity levels, and n8n integration.
Stack: Express + TypeScript + Prisma + PostgreSQL / React + Vite + Tailwind
- JWT auth for users, API key auth for service accounts (Goddard/n8n)
- CTI hierarchy (Category > Type > Item) for ticket routing
- Severity 1-5, auto-close resolved tickets after 14 days
- Gitea Actions CI/CD building separate server/client images
- Production docker-compose.yml with Traefik integration
Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>