Replace status tabs with multi-select checkbox dropdown, default to Open + In Progress

Status filtering now supports selecting multiple statuses via a dropdown with checkboxes.
Backend updated to accept comma-separated status values using Prisma `in` operator.

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

server/src/services/searchService.ts

@@ -6,7 +6,14 @@ function whereConditions(query: string, filters: TicketFilters): Prisma.Sql[] {
   const conds: Prisma.Sql[] = [
     Prisma.sql`"searchVector" @@ plainto_tsquery('english', ${query})`,
   ];
-  if (filters.status) conds.push(Prisma.sql`"status" = ${filters.status}::"TicketStatus"`);
+  if (filters.status) {
+    const statuses = filters.status.split(',');
+    if (statuses.length === 1) {
+      conds.push(Prisma.sql`"status" = ${statuses[0]}::"TicketStatus"`);
+    } else {
+      conds.push(Prisma.sql`"status" IN (${Prisma.join(statuses.map(s => Prisma.sql`${s}::"TicketStatus"`))})`);
+    }
+  }
   if (filters.severity !== undefined) conds.push(Prisma.sql`"severity" = ${filters.severity}`);
   if (filters.assigneeId) conds.push(Prisma.sql`"assigneeId" = ${filters.assigneeId}`);
   if (filters.createdById) conds.push(Prisma.sql`"createdById" = ${filters.createdById}`);

server/src/services/ticketService.ts

@@ -80,7 +80,12 @@ export function findByIdOrDisplay(idOrDisplay: string) {
 
 export function buildTicketWhere(filters: TicketFilters): Prisma.TicketWhereInput {
   const where: Prisma.TicketWhereInput = {};
-  if (filters.status) where.status = filters.status as Prisma.TicketWhereInput['status'];
+  if (filters.status) {
+    const statuses = filters.status.split(',');
+    where.status = statuses.length === 1
+      ? (statuses[0] as Prisma.TicketWhereInput['status'])
+      : { in: statuses as string[] } as Prisma.TicketWhereInput['status'];
+  }
   if (filters.severity) where.severity = filters.severity;
   if (filters.assigneeId) where.assigneeId = filters.assigneeId;
   if (filters.createdById) where.createdById = filters.createdById;