Remove /tickets prefix from ticket detail URLs

Routes and links now use /:id (e.g. /V675409888) instead of /tickets/:id.
API calls are unaffected as they go through /api/tickets/.

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>

client/src/App.tsx

@@ -18,7 +18,7 @@ export default function App() {
           <Route element={<PrivateRoute />}>
             <Route path="/" element={<Dashboard />} />
             <Route path="/my-tickets" element={<MyTickets />} />
-            <Route path="/tickets/:id" element={<TicketDetail />} />
+            <Route path="/:id" element={<TicketDetail />} />
             <Route element={<AdminRoute />}>
               <Route path="/admin/users" element={<AdminUsers />} />
               <Route path="/admin/cti" element={<AdminCTI />} />

client/src/pages/Dashboard.tsx

@@ -270,7 +270,7 @@ export default function Dashboard() {
           {tickets.map((ticket) => (
             <Link
               key={ticket.id}
-              to={`/tickets/${ticket.displayId}`}
+              to={`/${ticket.displayId}`}
               className="flex items-center gap-4 bg-gray-900 border border-gray-800 rounded-lg px-4 py-3 hover:border-blue-500/50 hover:bg-gray-900/80 transition-all group"
             >
               <div

client/src/pages/MyTickets.tsx

@@ -41,7 +41,7 @@ export default function MyTickets() {
           {tickets.map((ticket) => (
             <Link
               key={ticket.id}
-              to={`/tickets/${ticket.displayId}`}
+              to={`/${ticket.displayId}`}
               className="flex items-center gap-4 bg-gray-900 border border-gray-800 rounded-lg px-4 py-3 hover:border-blue-500/50 transition-all group"
             >
               <div

client/src/pages/NewTicket.tsx

@@ -54,7 +54,7 @@ export default function NewTicketModal({ onClose }: NewTicketModalProps) {
 
       const res = await api.post('/tickets', payload)
       onClose()
-      navigate(`/tickets/${res.data.displayId}`)
+      navigate(`/${res.data.displayId}`)
     } catch {
       setError('Failed to create ticket')
     } finally {