Add ESLint + Prettier + EditorConfig tooling at repo root

v1.0 Phase 1.1 — repo-wide lint/format baseline.

- eslint.config.mjs (flat config) lints server, client, shared
- .prettierrc.json, .prettierignore, .editorconfig, .nvmrc
- Root package.json holds shared devDeps; per-package scripts keep
  their typecheck + test runners
- Fix 7 lint issues surfaced by the baseline run:
  - TicketDetail.tsx: replace ternary-with-side-effects with if/else
  - admin/Users.tsx: escape apostrophe in JSX
  - errorHandler.ts: typed err as unknown with ErrorLike refinement
  - users.ts: Prisma.UserUpdateInput instead of Record<string, any>
  - seed.ts: drop unused goddard binding
- Run prettier across tracked sources for a clean formatting baseline
This commit is contained in:
2026-04-18 14:47:34 -04:00
parent 2a6090e473
commit 27d2ab0f0d
48 changed files with 14460 additions and 1096 deletions
+68 -52
View File
@@ -19,12 +19,12 @@ Internal ticketing system with CTI-based routing, severity levels, role-based ac
## Roles
| Role | Access |
|---|---|
| **Admin** | Full access — manage users, CTI config, close and delete tickets |
| **Agent** | Manage tickets — create, update, assign, comment, change status (not Closed) |
| **User** | Basic access — view tickets and add comments only |
| **Service** | Automation account — authenticates via API key, no password login |
| Role | Access |
| ----------- | ---------------------------------------------------------------------------- |
| **Admin** | Full access — manage users, CTI config, close and delete tickets |
| **Agent** | Manage tickets — create, update, assign, comment, change status (not Closed) |
| **User** | Basic access — view tickets and add comments only |
| **Service** | Automation account — authenticates via API key, no password login |
> Only **Admins** can manually set a ticket status to **Closed**.
@@ -78,6 +78,7 @@ docker compose exec server npm run db:seed
```
This creates:
- `admin` user (password: `admin123`) — **change this immediately**
- `goddard` service account — API key is printed to the console; copy it now
@@ -141,15 +142,23 @@ Base URL: `https://tickets.thewrightserver.net/api`
Authenticate and receive a JWT.
**Body:**
```json
{ "username": "string", "password": "string" }
```
**Response:**
```json
{
"token": "eyJ...",
"user": { "id": "...", "username": "admin", "displayName": "Admin", "email": "...", "role": "ADMIN" }
"user": {
"id": "...",
"username": "admin",
"displayName": "Admin",
"email": "...",
"role": "ADMIN"
}
}
```
@@ -167,13 +176,13 @@ List all tickets, sorted by severity (ASC) then created date (DESC).
**Query parameters:**
| Parameter | Type | Description |
|---|---|---|
| `status` | string | Filter by status: `OPEN`, `IN_PROGRESS`, `RESOLVED`, `CLOSED` |
| `severity` | number | Filter by severity: `1``5` |
| `categoryId` | string | Filter by category (queue) |
| `assigneeId` | string | Filter by assignee user ID |
| `search` | string | Full-text search on title, overview, and display ID |
| Parameter | Type | Description |
| ------------ | ------ | ------------------------------------------------------------- |
| `status` | string | Filter by status: `OPEN`, `IN_PROGRESS`, `RESOLVED`, `CLOSED` |
| `severity` | number | Filter by severity: `1``5` |
| `categoryId` | string | Filter by category (queue) |
| `assigneeId` | string | Filter by assignee user ID |
| `search` | string | Full-text search on title, overview, and display ID |
**Response:** Array of ticket objects with nested `category`, `type`, `item`, `assignee`, `createdBy`, and `_count.comments`.
@@ -190,6 +199,7 @@ Fetch a single ticket by internal ID or display ID (e.g. `V325813929`). Includes
Create a new ticket. Requires **Agent**, **Admin**, or **Service** role.
**Body:**
```json
{
"title": "string",
@@ -213,6 +223,7 @@ Update a ticket. Accepts any combination of fields. Requires **Agent**, **Admin*
> Setting `status` to `CLOSED` requires **Admin** role.
**Body (all fields optional):**
```json
{
"title": "string",
@@ -247,6 +258,7 @@ Delete a ticket and all associated comments and audit logs. **Admin only.**
Add a comment to a ticket. Supports markdown. All authenticated roles may comment.
**Body:**
```json
{ "body": "string (markdown)" }
```
@@ -270,6 +282,7 @@ Delete a comment. Authors may delete their own comments; Admins may delete any.
Retrieve the full audit log for a ticket, ordered newest first.
**Response:** Array of audit log entries:
```json
[
{
@@ -284,41 +297,43 @@ Retrieve the full audit log for a ticket, ordered newest first.
**Action types:**
| Action | Detail |
|---|---|
| `CREATED` | — |
| `STATUS_CHANGED` | e.g. `Open → In Progress` |
| `SEVERITY_CHANGED` | e.g. `SEV 3 → SEV 1` |
| `ASSIGNEE_CHANGED` | e.g. `Unassigned → Josh` |
| `REROUTED` | e.g. `OldCat OldType OldItem → NewCat NewType NewItem` |
| `TITLE_CHANGED` | New title |
| `OVERVIEW_CHANGED` | — |
| `COMMENT_ADDED` | Comment body |
| `COMMENT_DELETED` | Deleted comment body |
| Action | Detail |
| ------------------ | -------------------------------------------------------------- |
| `CREATED` | — |
| `STATUS_CHANGED` | e.g. `Open → In Progress` |
| `SEVERITY_CHANGED` | e.g. `SEV 3 → SEV 1` |
| `ASSIGNEE_CHANGED` | e.g. `Unassigned → Josh` |
| `REROUTED` | e.g. `OldCat OldType OldItem → NewCat NewType NewItem` |
| `TITLE_CHANGED` | New title |
| `OVERVIEW_CHANGED` | — |
| `COMMENT_ADDED` | Comment body |
| `COMMENT_DELETED` | Deleted comment body |
---
### CTI (Category / Type / Item)
#### `GET /api/cti/categories`
#### `GET /api/cti/types?categoryId=<id>`
#### `GET /api/cti/items?typeId=<id>`
Read the CTI hierarchy. Used to resolve IDs when creating/rerouting tickets.
**Admin-only write operations:**
| Method | Endpoint | Body |
|---|---|---|
| `POST` | `/api/cti/categories` | `{ "name": "string" }` |
| `PUT` | `/api/cti/categories/:id` | `{ "name": "string" }` |
| `DELETE` | `/api/cti/categories/:id` | — |
| `POST` | `/api/cti/types` | `{ "name": "string", "categoryId": "string" }` |
| `PUT` | `/api/cti/types/:id` | `{ "name": "string" }` |
| `DELETE` | `/api/cti/types/:id` | — |
| `POST` | `/api/cti/items` | `{ "name": "string", "typeId": "string" }` |
| `PUT` | `/api/cti/items/:id` | `{ "name": "string" }` |
| `DELETE` | `/api/cti/items/:id` | — |
| Method | Endpoint | Body |
| -------- | ------------------------- | ---------------------------------------------- |
| `POST` | `/api/cti/categories` | `{ "name": "string" }` |
| `PUT` | `/api/cti/categories/:id` | `{ "name": "string" }` |
| `DELETE` | `/api/cti/categories/:id` | — |
| `POST` | `/api/cti/types` | `{ "name": "string", "categoryId": "string" }` |
| `PUT` | `/api/cti/types/:id` | `{ "name": "string" }` |
| `DELETE` | `/api/cti/types/:id` | — |
| `POST` | `/api/cti/items` | `{ "name": "string", "typeId": "string" }` |
| `PUT` | `/api/cti/items/:id` | `{ "name": "string" }` |
| `DELETE` | `/api/cti/items/:id` | — |
Deleting a category cascades to all child types and items.
@@ -391,6 +406,7 @@ Content-Type: application/json
```
CTI IDs can be fetched from:
- `GET /api/cti/categories`
- `GET /api/cti/types?categoryId=<id>`
- `GET /api/cti/items?typeId=<id>`
@@ -401,27 +417,27 @@ To regenerate the Goddard API key: Admin → Users → refresh icon next to Godd
## Environment Variables
| Variable | Required | Description |
|---|---|---|
| `DATABASE_URL` | Yes | PostgreSQL connection string |
| `JWT_SECRET` | Yes | Secret for signing JWTs — use `openssl rand -hex 64` |
| `CLIENT_URL` | Yes | Allowed CORS origin (your domain) |
| `PORT` | No | Server port (default: `3000`) |
| `REGISTRY` | Deploy | Container registry hostname |
| `POSTGRES_PASSWORD` | Deploy | Postgres password |
| `TAG` | Deploy | Image tag to deploy (default: `latest`) |
| Variable | Required | Description |
| ------------------- | -------- | ---------------------------------------------------- |
| `DATABASE_URL` | Yes | PostgreSQL connection string |
| `JWT_SECRET` | Yes | Secret for signing JWTs — use `openssl rand -hex 64` |
| `CLIENT_URL` | Yes | Allowed CORS origin (your domain) |
| `PORT` | No | Server port (default: `3000`) |
| `REGISTRY` | Deploy | Container registry hostname |
| `POSTGRES_PASSWORD` | Deploy | Postgres password |
| `TAG` | Deploy | Image tag to deploy (default: `latest`) |
---
## Ticket Severity
| Level | Label | Meaning |
|---|---|---|
| 1 | SEV 1 | Critical — immediate action required |
| 2 | SEV 2 | High — significant impact |
| 3 | SEV 3 | Medium — standard priority |
| 4 | SEV 4 | Low — minor issue |
| 5 | SEV 5 | Minimal — informational / automated |
| Level | Label | Meaning |
| ----- | ----- | ------------------------------------ |
| 1 | SEV 1 | Critical — immediate action required |
| 2 | SEV 2 | High — significant impact |
| 3 | SEV 3 | Medium — standard priority |
| 4 | SEV 4 | Low — minor issue |
| 5 | SEV 5 | Minimal — informational / automated |
Tickets are sorted SEV 1 → SEV 5 on the dashboard.