Initial commit: TicketingSystem

Internal ticketing app with CTI routing, severity levels, and n8n integration.

Stack: Express + TypeScript + Prisma + PostgreSQL / React + Vite + Tailwind
- JWT auth for users, API key auth for service accounts (Goddard/n8n)
- CTI hierarchy (Category > Type > Item) for ticket routing
- Severity 1-5, auto-close resolved tickets after 14 days
- Gitea Actions CI/CD building separate server/client images
- Production docker-compose.yml with Traefik integration

Co-Authored-By: Claude Sonnet 4.6 <noreply@anthropic.com>

.env.example

@@ -0,0 +1,16 @@
+# ── Registry ──────────────────────────────────────────────────────────────────
+# Hostname of your container registry (no trailing slash)
+REGISTRY=gitea.thewrightserver.net
+
+# Image tag to deploy (default: latest)
+TAG=latest
+
+# ── PostgreSQL ────────────────────────────────────────────────────────────────
+POSTGRES_PASSWORD=change-this-to-a-strong-password
+
+# ── App ───────────────────────────────────────────────────────────────────────
+# Generate with: openssl rand -hex 64
+JWT_SECRET=change-this-to-a-long-random-string
+
+# Fully-qualified domain — must match your Traefik routing rule
+DOMAIN=tickets.thewrightserver.net